Before
- The company has difficulty increasing the number of operators, and so aims to increase operator productivity and reduce shipping mistakes.
- In light of the time it takes to respond to complaints about shipping mistakes, the company wants to prevent operators from inserting items into the wrong openings.
- The company does not want to use separate racks for drink crates and milk crates; they want to use the same racks for both.
- The company wants to use the racks wherever they are needed in the warehouse due to volume and timing. They also want to store the racks in a different place when they are not being used.
After
- Dramatic reduction of wrong-row insertion errors!
- Affixing a different color of LED tape to each row prevents operators from inserting items into the wrong row.
- The racks are movable, making it possible to use warehouse space effectively.